GDPR

GDPR AND PRIVACY POLICY

How we handle your personal data

General

This privacy policy applies to the use of jennyjahn.com, webshop, products, services, bookings and all contact with us.

We value your privacy and process personal data in accordance with applicable legislation, including the General Data Protection Regulation, GDPR.

By using the website, contacting us or purchasing our products and services, you agree to this privacy policy.

What data do we collect?

When you contact us, book a service, make a purchase or use the website, we may process the following data:

♡ name and contact details

♡ email address

♡ payment information

♡ information about purchased products or services

♡ order and payment history

♡ messages or information you send us yourself

♡ technical information, such as IP address, device and language settings

♡ information about how the website is used

Why do we process your data?

We process your personal data in order to:

♡ manage purchases, bookings and deliveries

♡ fulfill agreements with you as a customer

♡ send booking confirmations, receipts and important information

♡ contact you with questions about your order

♡ provide customer service and support

♡ improve our services, products and website

♡ comply with legal requirements, such as accounting

♡ send newsletters or other communications if you have consented to it

You can unsubscribe from newsletters or marketing at any time.

Legal basis

We process personal data based on:

Agreement

When the data is needed to complete purchases, bookings, deliveries or services.

Legal obligation

When we must store data according to law, for example, the Accounting Act.

Legitimate interest

When we need to process data for customer service, security, improvement of the website or communication regarding an order.

Consent

When you have given your consent for, for example, newsletters or certain marketing.

Who can access your data?

We never sell your personal data.

In some cases, we may share necessary data with trusted third parties, for example:

♡ payment services, such as PayPal

♡ booking systems or technical service providers

♡ shipping and logistics companies

♡ email and web platforms

♡ authorities, such as the Swedish Tax Agency or the Police, if required by law

Only the data required is shared.

Where is the data stored?

We strive to store personal data within the EU and EEA.

If data is transferred to a country outside the EU or EEA, it will only occur with legal support and appropriate safeguards in accordance with GDPR.

How long is the data stored?

We store personal data for as long as it is necessary to fulfill the purpose of the processing, fulfill agreements, provide customer service or comply with legal requirements.

Data required by the Accounting Act is stored according to the statutory period.

When the data is no longer needed, it is securely deleted or anonymized.

Automated decisions

We do not make automated decisions based on personal data that have legal or similarly significant effects on you without your explicit consent.

Your rights under GDPR

You have the right to:

♡ request access to the personal data we process about you

♡ have inaccurate data corrected

♡ request deletion of data when it is no longer needed

♡ request restriction of processing

♡ object to certain processing

♡ request data portability in certain cases

♡ withdraw consent when processing is based on consent

Some data may need to be stored by law, even if you request deletion, for example, accounting records.

Complaints

If you believe that we are processing your personal data incorrectly, you have the right to file a complaint with the Swedish Authority for Privacy Protection, IMY.

Changes to the policy

We may update this privacy policy as needed. The latest version will always be published on this page.

For major changes, we may inform you via email if relevant.

Contact

For questions about personal data or privacy, please contact:

hej@jennyjahn.com

Jenny Jahn
💫 Medium, healer & Oneness in Örebro and Sweden