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TERMS & CONDITIONS

SVERIGE - Våra villkor & bokningsvillkor: 

Genom att vistas & användandet av våran hemsida, vid köp av produkter, tjänster, eller interaktioner generellt så accepterar du våra cookies, policy & alla noteringar nedan. Dessa villkor följs med ömsesidig respekt mellan dig som bokar och dem som arbetar på jennyjahn.com. 

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♡ Vid bokningen av en behandling eller produkt får man sin bokningsbekräftelse via mail. (Får du ingen bekräftelse? Vänligen kontrollera att den ej hamnat bland din skräppost.)

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♡ Man kommer bli uppringd på angivet nr vid sin bokade tid, du lämnar enkelt ett meddelande om du hellre önskar Zoom en inbjudan till Zoom beroende på vad man valt för alternativ. (Vänligen kontrollera att rätt telefon nummer är angivet.)​

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♡ Vid betalning erbjuds idagsläget paypal eller swish för alla kunder, man kan antigen betala via sitt paypalkonto eller med sitt betalkort. Swish är endast för Sverige: Efter din bokning som slutförs via knappen, går du sedan in på Swish appen & betalar manuellt genom att skicka en betalning till angivet swishnr som står vid bokningssidan. Betalning bör ske inom 10min, därefter släpps den bokade tiden.

-Vid övriga frågor är du varmt välkommen att maila på info@jennyjahn.com, telefonnummer ovan används endast vid bokade samtal. 

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♡ En bokning av behandling är bindande & återbetalas ej. Vid förhinder kan en bokning skjutas upp till ett annat tillfälle & är giltigt att använda inom tre månader. På fysiska produkter är det 14 dagars öppet köp & produkten skall lämnas tillbaka i sitt original skick. Vid retur & reklamation ges fullåterbetalning inom 15 dagar efter godkänd och granskad retur.

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♡ Min arbetsteknik i healingterapin är självutvecklad under flera år, jag arbetar originellt i utförandet. Det finns därmed ingen möjlighet för mig att erhålla ett korrekt certifikat eller diplom från någon annan. Jag kommer så småningom hålla egna kurser för att lära ut tekniken med den läkande kunskapen.

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♡ Som medium arbetar jag med att ge medial vägledning, vägledningen är till för att stärka dig i frågor, situationer & valmöjligheter för tydligare & klarare svar. Alla val & handlingar under/efteråt är helt och hållet kundens eget ansvar.  

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♡ Varmt tack för förtroendet, men jag diskuterar ej ekonomiska, medicinska eller psykologiska sakfrågor, så som vinst, sjukdom, diagnoser, brottsligt, död och arv osv. Det är viktigt att man alltid vänder sig till expertis i dessa fall. Den terapeutiska healingen & vägledningen är avsedd som ett komplement inom egenvård, självläkning och personlig utveckling. Den ersätter inte läkarvård! 

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♡ Är man påverkad, eller för dem som beter sig kränkande, respektlös eller stötande, så avslutas behandlingen direkt & pengarna återbetalas ej. 

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♡ Jag behåller mig rätten att kunna avboka en behandling med kunden men alltid med full återbetalning, i åtanke kring sjukdom, force majeure, gränssättning för osunda beteenden eller andra oförutsedda händelser osv, & jag bibehåller mig rätten till att vid behov få behålla orsaken till avbokning privat, för egen integritet. 

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♡ För att beställa måste man vara minst 18 år.

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♡ Så som vid alla fantastiska & lyckade interaktioner i livet, så handlar det alltid om ett bra & fint samarbete!

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ENGLISH - Following terms & conditions/policies will apply to:

All use of our website, webbshop, our provide of products & services or our interactions with you in general.

This website is operated by Jenny Jahn. Throughout the site, the terms “we”, “us” and “our” refer to Jenny Jahn. Jenny Jahn offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

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By entering, accessing or using our website in any way, you agree to comply with all of our Terms & Conditions/Policies. Additional, when you book any services and products from us, you will do so relating to the Terms & Conditions/Policies on our pages. By proceeding with a booking/order, you acknowledge that you have read, understood all & agree to be restricted by them. These Terms & Conditions/Policies may vary from time to time. You accept that you are restricted by in the current times of valid Terms & Policies when you booked/ordered.

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Refund & Cancellation policy

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- All services purchased are non-refundable. If you purchase a coaching & healing package and find that you are unable to use your sessions for any reason, you may put your remaining sessions on hold for 3 month. Should you decide to cancel the process without completing your coaching sessions and after your 3 month hold period is up, you will lose those sessions and will still be liable for any outstanding balance payments.

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- All products purchased are refundable within 14 days. Unbroken and unopened products can be returned within 14 days from the day you received the package in the mail. Contact Customer Service first to receive a confirmation of your return. We will then issue you with a case number. Write this number on the package when you return the goods to us. Once we have confirmed that the product is intact, we will refund the purchase amount within 30 days, minus any return freight costs, which are payable by the customer. 

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In case of any damage or defect, please contact us immediately after receiving the goods.

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No refunds will be issued for our organic care products with natural imperfections. Each batch is made fresh by our store. Like Mother Nature, no two plants are exactly the same; every plant has varying properties as a result of each year’s growth cycle, as affected by rain, sun, etc. Our products may show some variation from batch to batch. The quality and components of the product will be the same, however, color, texture, and scent may vary. There may be a slight separation in some of your products since no chemicals are added to bind everything together. Simply stir the product before use. The quality of your product is in no way affected by this separation.

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As the customer, you are responsible for providing us with a valid and correct shipping address. If your item is returned to us due to an incorrect address, or if you fail to retrieve your package, a new shipping fee will be charged for re-delivering your package. You will be notified of this via e-mail.

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DISCLAIMER:

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You must be 18 years or older to purchase.


The information & session with me is for educational, loving support, self-healing & personal growth purposes only. I can give guidance & share loving vibration, ultimately, the client accepts the changes within & outside. Any decisions/actions made after a session are fully the responsibility of the client.

I keep my full rights to say no before or under a session anytime to my clients but only with full refund, considering of force majoure, flue or other important matter. I will cancel for any disrespectful, affected drugged behaviour (No refund).

I do not work with medical/financial/pregnancy/legal issues & I always recomend when needed to seek out medical and/or psychiatric care or treatment.

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We do not claim to heal any diseases. Our products & services is ONLY for supporting in care. We always advise to seek out professional help. 

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Always try an organic products on a small place on skin & under fur to se if any allergy, stop use if redness or itching occur.

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Information shown on jennyjahn.com page may vary. We cannot and do not guarantee that you will attain a particular result from services, products. You accept & understand that results vary for each individual. We also disclaim responsibility in any way for the choices, actions, results, use, misuse or non-use of the information provided or obtained through any of our products & services. You agree that your results are soley from your own.

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We reserve the right to refuse service to anyone for any reason at any time.

 

Online Terms

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You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

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You must not transmit any worms or viruses or any code of a destructive nature.

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A breach or violation of any of the Terms will result in an immediate termination of your Services.

 

Payment & Fees

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  1. We offer payment by PayPal at checkout.

 

You will receive a receipt in the form of an email confirming the order. If you prefer a paper invoice, please request this when ordering, otherwise we will only send an electronic version to help save paper and protect the environment. If you have not received your confirmation within 15 minutes, please check that your email address is correct. If not, please contact us & we will send your confirmation again.

 

All our prices include VAT. The VAT amount included in your purchase is specified in your order confirmation/receipt.

Swedish VAT is s charged at 25% for customers, on any invoices unless as the exceptions described below.

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Swedish VAT is charged to all customers based in an EU country unless they can provide a valid VAT number in their country. If you have a VAT number within the EU please send this to us for confirmation so that we can verify.

 

Non EU customers eg: United States, Canada, India, Australia, New Zealand etc. Don't pay Swedish VAT.

 

We reserve the right to change the fees/price/packages offered but will always honour the agreed amount & agreed time period of any services that were set at the beginning of our collaboration together. However, should you wish to continue to work with us after the completion of your original package, there will be no guarantee that the prices will be the same.

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We will always follow market in raisings of currency, this means we could be needed to raise prices in any terms if market does. We keep the rights to raise prices anytime needed for to cover cost of manufacturing & fair values.

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Accuracy, Completeness And Timeliness Of Information

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We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

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This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

 

Errors, Inaccuracies And Omissions

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Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

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We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

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Delivery Policy

 

As the majority of our products are available online you will be sent a receipt of your paid order.

 

Physical product purchases will be delivered generally between 10 working days (excluding bank holidays) via a third party delivery service such as DHL. Deliveries will be made within 1 to 10 working days from receipt of your paid order.

 

Online coaching services will be provided as agreed with you at the time of booking in our calendar.

 

Coaching Privacy

 

You recognise that in our work together, you may unveil goals, future plans, business affairs, job information, personal and other such private information. We will not, at any time, either directly or indirectly, not freely use any such information for our own benefit or disclose this information to a third party. We will not freely disclose that you are in a coaching without your own permission.

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Your rights

 

You have the right to ask us not to process your personal data. You can claim your right to prevent such processing by contacting us by email on info@jennyjahn.com

 

You also have the right to see the personal data (as defined in the act) that we keep about you, on receipt of a written request, verification of your identity, and payment of a fee of 12Euro. If you are concerned that any of the information we hold about you is incorrect or if you wish to note the use we have made of your personal data, please contact us by email on info@jennyjahn.com

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Other websites

 

Please note that our policies only covers this site. Any other website which is linked to or from our site will have their own policies and we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

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Force Majeure

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Neither party shall be liable for any delay or failure to perform any of its obligations if the delay or failure results from events or circumstances outside its reasonable control, including but not limited to acts of God, strikes, lock outs, accidents, war, fire, the act or omission of government, highway authorities, forced close downs, or any telecommunications carrier, operator or administration or other competent authority, or the delay or failure in manufacture, production.

 

Governing Law & Jurisdiction

 

This GDPR, Terms & Conditions or Privacy Policy shall be governed by and construed in accordance with Swedish law and the courts of Sweden shall have exclusive jurisdiction to settle any disputes which may arise out of or in connection with this.

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Prohibited Uses

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In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related

website for violating any of the prohibited uses.

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Disclaimer Of Warranties; Limitation Of Liability

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We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

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In no case shall Jenny Jahn, our directors, employees, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by Swedish law.

 

Indemnification

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You agree to indemnify, defend and hold harmless Jenny Jahn and subsidiaries, partners, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

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Changes to our Terms & Conditions or Privacy Policy

 

We may modify our Terms and Condition and/or our Privacy Policy at our sole discretion. If so, we will post revised versions on this very webpage. We ask you to check this page regularly to obtain the most up to date copy. Modifications will be effective once they are posted on this site.

 

Contact Us

 

If you have comments or questions in connection to our Terms & Conditions / GDPR /Privacy Policy, please email us at info@jennyjahn.com

 

Read more about our GDPR here.

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More about our Cookie policy here.

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More about Terms & Conditions here.

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